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Frequently Asked Questions

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APIE Program Volunteer Registration

APIE volunteer registration for Math Classroom Coaching and Mentoring opens in early August.

APIE volunteer registration closes in February. This provides students with consistency, so they have a higher number of sessions with the same volunteer.

Our Math Classroom Coaching program currently supports 6th and 7th grade math classes at six Austin ISD middle schools. Historically, our Mentoring program has supported all Austin ISD students from kindergarten through 12th grade. However, beginning in the 2020-21 school year, we have transitioned to 6th through 12th grades. If you have any questions about elementary mentoring, please contact Brett Lee, AISD’s Mentoring Coordinator at (512) 414-0544 or

Our programming takes place during the school day. For Math Classroom Coaching, classes take place in the mornings and afternoons. Volunteers are able to choose the class time that works best with their schedule. For Mentoring, sessions take place during the student’s lunch time, which varies depending on the campus. We do not currently have campus volunteer opportunities after school or on the weekends.

At this time, we are unable to provide our volunteers with transportation to and from Austin ISD campuses.

After signing up to volunteer, you will receive a confirmation email. Once your background check has been processed and you are approved, you will receive an email about attending a one-hour volunteer training. Volunteers will only need to attend this training once, even if they continue to volunteer year after year. After completing training, Math Classroom Coaches will begin volunteering. They will receive weekly communication from their designated Math Classroom Coaching Coordinator. Mentors will be connected with the Mentor Coordinator at their chosen school, who will match them with a student to mentor and will serve as their point of contact going forward.

Yes, you will need to sign up each year for Math Classroom Coaching and Mentoring volunteer opportunities. However, after completing the initial training session, you will not need to attend additional training sessions.

We recommend that volunteers commit to an entire school year to provide consistency for students.

For Math Classroom Coaching, please contact our Math Classroom Coaching Coordinator. For Mentoring, you should reach out to the Mentor Coordinator at the school where you volunteer. If you need additional support, please contact our School Connections Manager.

Austin ISD School Volunteer

Volunteer registration opens in early-August. Sign up for our Summer Waitlist to get notified when volunteer opportunities are available for the upcoming school year.

School-based volunteer registration closes at the end of May. Sign up for our summer waitlist to get notified when volunteer opportunities are available for the upcoming school year.

Yes. You may volunteer at any Austin ISD campus listed on our website. Only volunteer opportunities marked as “Family Only” are restricted. Contact the specific campus for details.

Your Austin Partners in Education Donation

Your gift goes directly towards APIE’s tutoring and mentoring work with Austin ISD students who need our help the most.

Yes. You can mail your check to:

Austin Partners In Education
P.O. Box 6118
Austin, TX 78762

Yes. Please indicate on the notes space of the donation form that you would like your gift to be directed to APIE’s Math Classroom Coaching, Mentoring or College Readiness program.

Yes. You will receive an acknowledgement letter with all the information that you need for your financial records.

Yes. In the notes space on the donation form, you can tell us that you are making a gift in honor or memory of someone special. Please provide contact information so we can let that person or their family know.

Volunteer Background Checks

School districts are required to obtain criminal history record information on certain volunteers (TX Education Code Section 22.083). The Safety Check (Raptor) screening performed for campus visitors does not satisfy the legal requirements to obtain criminal history information as it only checks for registration as a sex offender, not all criminal history.

When you enter your email address on the volunteer registration page, there is a box that asks if you authorize us to run a background check. By giving us authorization, your information is submitted to our background check company, True Hire.

It takes 7-10 business days to process your background check. If you already have a background check on file, our system will place you on the approved list and you will hear from us within 2 business days. Background checks are valid for 3 school years.

Level 3 – Drivers: Applicants are approved to drive their own child and other students to off campus events.

Level 2 – Low supervision or unsupervised volunteers: Volunteers who work with students without direct supervision from AISD staff.

Level 1 – High supervision volunteers: volunteers that will be working in on-campus environments where staff is present and engaged with the students.

Not Approved – The applicant cannot volunteer through APIE. Volunteer may have their background check ran every year, if requested.

To view the complete list of clearance levels and criteria, click here.

Please note: though not listed specifically on our Background Check Guidelines, APIE does take multiple revoked probations and open warrants into consideration.

As our guidelines state, you will not be approved to volunteer if you have a pending felony or misdemeanor.

You will receive a letter in the mail, as well as an email with the status of your background check. The email and letter will provide you with the contact information of True Hire, who can review your report with you.

You must notify APIE within three business days if you are arrested, charged with, convicted of, granted deferred adjudication or deferred prosecution for, or enter a plea of nolo contendere for, any felony or any misdemeanor involving moral turpitude.

APIE’s Operations Coordinator will be able to see if you pass or do not pass at the required level. The school or program that you registered for will not be notified of the results of your background check if you are not approved to volunteer. Our background check company does not send us criminal history reports unless results are contested by the applicant.

You will be provided with the contact information of the background check company, True Hire. They will review your results and go over any questions you have regarding your criminal history report. They will walk you through the process of submitting the appropriate documentation if your results are incorrect. If any changes are made, True Hire will send APIE official documentation and adjust your background check level. Please note, if you contest your results, ONLY the appropriate staff at APIE will review your criminal history report with complete discretion. The coordinators at the school and/or service organization will not be notified.

It takes 7-10 business days to process your background check. Background checks are valid for 3 years from the date of your most recent background check with APIE. However, volunteer registration is required for each academic year.

While your background check is valid for 3 years, you must sign up through APIE’s website every school year, for each volunteer opportunity you want to participate in. Once you go through our registration process, your name will appear on the volunteer coordinator’s list for that specific opportunity.

Yes. Your background check must be run through APIE’s background check company and kept in our records in order to obtain approval.

Please enter your first name and last name (e.g., We use email as our primary source of contact. Feel free to call us for an update on your background check. The coordinators will receive your information if you are approved to volunteer.

You may contact the volunteer coordinator at the school you want to volunteer with and ask for assistance. Alternatively, you may call our office, and we will assist you. Our number is (512) 637-0900.

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